SEW-Eurodrive has achieved ISO 9001:2008 accreditation as part of an ongoing process to boost its customer support and value-adding services. Celebrating its 85th anniversary this year, SEW-Eurodrive quality manager, Clinton Warrington says that SEW-Eurodrive is continually looking at its own internal processes in order to make improvements and boost quality and performance. “ISO 9001 is all about customer satisfaction. We need to understand what our customers require from us in order for us to be able to fulfil these requirements,” Warrington explains.
Billed as a quality ‘stamp of approval’ for millions of organisations worldwide, ISO 9001 is one of the most widely used management tools in the world today. The ISO standards are designed to help organisations ensure that they meet the needs of customers and other stakeholders while complying with all statutory and regulatory requirements related to specific products. Warrington adds that attaining the ISO 9001 mark will ensure business best practice at SEW-Eurodrive. “The accreditation encompasses the total organisation. It is a business management approach, right from the customer, through to all areas, functions and departments,” he adds.
SEW-Eurodrive embarked on an extensive process in order to acquire the necessary accreditation. “We wanted to ensure we had everything in place and that all departments were fully committed in order to ensure our success in attaining ISO 9001,” Warrington stresses.
“We wanted to guarantee that it was not just a window-dressing exercise, but a fully functioning business tool that ensures that all parts of the organisation continually improves with the aim of not just enhancing but also exceeding customer requirements.”
Machine Tools Africa exhibition
News & events
Africa’s biggest machine tools exhibition is taking place from 21-24 May 2024 at the Johannesburg Expo Centre in Nasrec.
Read more...WEG partners with Panaco in the DRC Zest WEG Group Africa
Editor's Choice News & events
The strengthened presence of WEG in the Democratic Republic of Congo (DRC), through its strategic alliance with ts value-added reseller (VAR) Panaco, has proved to be highly successful.
Read more...Execution of the massive Azmet Reactor project DRC
Editor's Choice News & events
The Azmet Reactor project, a collaborative effort led by Viva Engineering, involved fabricating six massive reactors that were over three stories high in Gauteng, and then transporting these more than 2500 kilometres to a mine in the DRC - where all 3265 parts fitted perfectly, with not even one of the 26 900 bolts out of place. This was a massive achievement.
Read more...From the editor's desk: The unhuman truth Technews Publishing
News & events
It‘s early in the year, and it‘s fun to see what the predictions are for 2024 in the industrial world. One thing for sure is that generative AI will be big. Among all the hype, an over-the-top app that ...
Read more...Kamoa-Kakula power pack order for SEW-EURODRIVE SEW-EURODRIVE
Electrical switching & drive systems & components
With well over 100 units already delivered, SEW-EURODRIVE is set to continue supplying Ivanhoe Mines’ prestigious Kamoa-Kakula Copper Complex in the Democratic Republic of Congo.
Read more...SAFPA: Technical evening
News & events
At a recent technical evening, SAFPA committee member, Russell Gill from Engineering & Hydraulic Services gave an interesting introduction to the field of fluid power.
Read more...SAFPA: Soccer day SA Fluid Power Association (SAFPA)
News & events
The 2023 SAFPA six-a-side soccer tournament was a huge success.
Read more...Young scientist invited to Nobel science seminar in Sweden
News & events
Crawford student, Brandon de Greef embarked on an extraordinary journey last December, with a once in a lifetime opportunity to participate in the Stockholm International Youth Science Seminar during Nobel Week.
Read more...ABB and Gravitricity to collaborate on energy storage systems
News & events
ABB has signed an agreement with UK-based gravity energy storage firm Gravitricity to explore how hoist expertise and technologies can accelerate the development and implementation of gravity energy storage systems in former mines.
printer friendly version