Mobility delivers real business benefits
3rd Quarter 2013
Other technologies
Business leaders are starting to understand how mobile technology can make an impact on their organisations. The world is focused on the consumer side of mobility with high profile smartphones and tablets. Meanwhile the real business tools are out there but they are not as exciting.
“Mobility is a game changing technology for business,” says Nihan de Kock, R&D manager at technology solutions company, Flux Interactive. “Apps designed specifically to streamline and improve business processes offer many productivity and operational benefits.”
De Kock notes that correctly planned and implemented mobile technology delivers measurable results. Businesses with many field workers are in a prime position to exploit the advantages. The quick availability of customer information from the field allows executives to analyse information almost immediately and make real-time decisions to best serve their customers. Even in rough terrain, new ruggedised devices are shock and waterproof resistant to ensure they can be used effectively right at the coalface.
Custom apps developed for every business process would be very expensive, and De Kock advises companies to opt for a cheaper yet very effective alternative in the form of an enterprise mobility platform. Companies can define their processes on the platform, making it available to users via the cloud and in offline environments. This changes the cost factor to a pay-per-user, per-month option which can be scaled up or down, allowing the company only to pay for the services they use.
De Kock says mobility will only deliver returns if it is planned correctly and implemented effectively. Before taking the plunge, management needs to define a mobile strategy carefully, what the business process requirements are, how mobile technologies can optimise it, and the associated costs.
For more information contact Nihan de Kock, Flux Interactive, +27 (0)12 997 4145, [email protected], www.flux.co.za
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