SEW-Eurodrive has achieved ISO 9001:2008 accreditation as part of an ongoing process to boost its customer support and value-adding services. Celebrating its 85th anniversary this year, SEW-Eurodrive quality manager, Clinton Warrington says that SEW-Eurodrive is continually looking at its own internal processes in order to make improvements and boost quality and performance. “ISO 9001 is all about customer satisfaction. We need to understand what our customers require from us in order for us to be able to fulfil these requirements,” Warrington explains.
Billed as a quality ‘stamp of approval’ for millions of organisations worldwide, ISO 9001 is one of the most widely used management tools in the world today. The ISO standards are designed to help organisations ensure that they meet the needs of customers and other stakeholders while complying with all statutory and regulatory requirements related to specific products. Warrington adds that attaining the ISO 9001 mark will ensure business best practice at SEW-Eurodrive. “The accreditation encompasses the total organisation. It is a business management approach, right from the customer, through to all areas, functions and departments,” he adds.
SEW-Eurodrive embarked on an extensive process in order to acquire the necessary accreditation. “We wanted to ensure we had everything in place and that all departments were fully committed in order to ensure our success in attaining ISO 9001,” Warrington stresses.
“We wanted to guarantee that it was not just a window-dressing exercise, but a fully functioning business tool that ensures that all parts of the organisation continually improves with the aim of not just enhancing but also exceeding customer requirements.”
Planetary gear units for high torque requirements SEW-EURODRIVE
Editor's Choice Electrical switching & drive systems & components
Packing a compact design, along with high torque and low-speed outputs, the new SEW PPK and SEW P2.e planetary gear units from SEW-EURODRIVE offer new capabilities in continuous heavy-duty applications where space is at a premium.
Read more...Innomotics showcases efficient motors and drives at Hannover Messe
News & events
Innomotics recently presented its innovations and solutions for a sustainable industry at Hannover Messe 2025. Highlights included a novel Active Vibration Control System, IE6 energy efficiency class motors, and new product partnerships.
Read more...A racing partnership SKF South Africa
News & events
In one of motorsport’s most demanding arenas, a partnership forged in engineering precision and high-performance ambition has proven its worth. SKF, a global leader in bearing technology and innovation, celebrated a remarkable milestone in partnership with SVR Toyota GAZOO Racing, taking second position overall at the 2025 Dakar Rally.
Read more...German Chancellor visits Beckhoff at Hannover Messe Beckhoff Automation
News & events
As part of the traditional Hannover Messe opening tour, Federal Chancellor of Germany, Olaf Scholz visited German company, Beckhoff Automation. Hans Beckhoff, managing director and owner of Beckhoff Automation, presented his company and its comprehensive expertise in the field of software and AI.
Read more...Festo 100th Anniversary: Celebrating a century-long legacy of innovation and commitment Festo
News & events
Festo has officially begun celebrating 100 years of groundbreaking technology, commitment and enduring partnerships. To kick off this historic milestone celebration, their Customer Innovation Day and ThankYou Party series brought together customers, partners and employees to reflect on their journey and look ahead to an exciting future.
Read more...Siemens and Oracle Red Bull Racing celebrate 20 years of innovation Siemens South Africa
News & events
Siemens Digital Industries Software is celebrating the 20th anniversary of its collaboration with Oracle Red Bull Racing, representing one of the longest standing technical partnerships in Formula 1 today.
Read more...A new generation of solar professionals
News & events
A new generation of solar professionals is rising in Cape Town. The second cohort of the Solar Youth Project has just completed an intensive eight-week training course and is ready to take on the next stage, 10 months of work experience.
Read more...From the editor's desk: The new space race Technews Publishing
News & events
The other day an interesting report captured my attention. Within four days, two different private American companies recently succeeded in landing their spacecraft on the moon. Intuitive Machines landed ...
Read more...Upskilled workers add value to maintenance teams
News & events
Maintenance costs, which are traditionally grudge expenses for businesses or industrial operations, can be kept to a minimum by ensuring that maintenance crews are properly trained in key aspects of the condition monitoring process. Wearcheck offers a choice of more than 15 courses covering a wide range of topics, from general oil analysis to thermography, transformer maintenance and many other reliability solutions services.
printer friendly version