Pioneer Foods is a leading food and beverage producer which also exports worldwide. The largest of its state-of-the-art bakeries operates in Shakaskraal near Durban. Cutting edge technology ensures the highest product quality, while supporting sustainable operations. In this high tech environment, a large number of ABB robots do everything from pan handling to bread de-panning, lidding, de-lidding and lid storage. Nearly all of these robots are supported by ABB’s Connected Services.
ABB has signed a service agreement with Pioneer Foods, which includes its Connected Services Condition Monitoring & Diagnostics for 27 robots, preventive maintenance, technical service, training and backup response. Connected Services was chosen for its unique ability to help maintain Pioneer Foods’ large investment in ABB robots. Condition Monitoring & Diagnostics is a secure 24/7 monitoring and diagnostics service that ensures faster reaction time, higher efficiency and better service technician preparation for technical support. This helps to keep robot systems running at optimal performance.
ABB’s robot solutions are part of an interconnected 24/7 ecosystem called the Internet of Things, Services and People. All ABB robots are ready to be connected, wirelessly or hard wired, unlocking a world of possibilities in predictive, proactive and immediate support. The Connected Services suite consists of five services to meet the unique needs of a plant: condition monitoring and diagnostics, backup management, remote access, fleet assessment and asset optimisation.
With the latest four ABB robots being commissioned this year and more robots to come, the future looks promising for continued collaboration with Pioneer Foods. The secret ingredients are proactive and professional service with Connected Services.
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